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PRIVACY POLICY
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Effective Date: December 2, 2025
iAssist Innovations Labs Pte Ltd ("iAssist Singapore", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the Campus Health platform (the "Platform"), including its website(https://campushealth.in/campushealth/ or any successor URL), mobile applications, and related services. The Platform is developed by Golden Sunrise Communications Private Limited ("Golden Sunrise"), a marketing subsidiary of iAssist Innovations Labs Private Limited (India) ("iAssist India"), and is licensed for global distribution and marketing by iAssist Singapore, a subsidiary of iAssist India. We act as the data controller for personal data processed through the Platform in connection with our marketing and lead generation services.
The privacy policy applies to:
- The Campus Health website and any successor URLs ("Website").
- Mobile or web-based applications associated with Campus Health ("Apps").
- Our social media pages and profiles, including LinkedIn.:
- HTML-formatted email messages and other electronic communications we send to you.
- Any offline interactions you have with us related to the Platform.
By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
Social Links
Collection of Personal Information
"Personal Data" means any information relating to an identified or identifiable natural person (e.g., name, email address). We do not collect anonymized data that cannot be linked back to you.
We collect, use, store and transfer the following types of personal data about you:
- Identity Data (name, date of birth, gender, passport/ID number, marital status, photos submitted during applications)
- Contact Data (email address, telephone number, postal address)
- Marketing and Communications Data (preferences for receiving updates, feedback, survey responses)
- Usage Data (information about your interactions with the Platform such as pages visited, time spent, features used)
- Technical Data (device type, IP address, browser type, operating system, location data inferred from IP)
- Special Category Data (health-related information submitted during insurance applications, processed only with explicit consent)
We collect Personal Data in the following ways:
- Directly from you: when you register, submit an application, contact us via forms, email, phone, chat, or subscribe to newsletters.
- Automatically: through cookies, tracking technologies, and analytics tools when you browse the Platform.
- From third parties: such as social media (if you connect your account), licensed insurance distributors, or business partners (for lead generation or verification).
- From integrations: if you connect a social media account, we may receive your profile information (name, email, contacts).
We may process your personal data if:
- You are a prospective or actual user of the Platform (e.g., student or applicant seeking health insurance leads).
- You represent a client, supplier, or partner.
- You otherwise use or interact with our services.
- You connect your social media account to the Platform, in which case certain Personal Data (name, email, photo, contacts, etc.) may be shared with us.
- You use our services in any other capacity.
Use of personal information
We and our service providers use Personal Data for legitimate business purposes and in accordance with applicable laws (including GDPR for EU users). These purposes include:
1) Providing the functionality of the Services and fulfilling your requests:
- Delivering Platform services such as insurance application support, query resolution, and lead generation.
- Responding to inquiries, processing applications, and facilitating connections with licensed insurance distributors.
- Enabling features such as document uploads, personalized recommendations, and account-related interactions.
- We engage in these activities to perform a contract (e.g., your application request) or comply with a legal obligation.
2) Aggregating and/or anonymizing Personal Information:
- We may aggregate or anonymize Personal Data so it is no longer identifiable. Such anonymized data may be used internally for analytics, reporting, or service improvement.
3) Accomplishing our business purposes:
- Analyzing usage trends to enhance, optimize, and monitor the Platform.
- Conducting audits, fraud detection, and security monitoring.
- Developing new Platform features or related services.
- Improving or modifying existing features, ensuring quality, and performing safety assurance checks.
- Measuring effectiveness of promotional campaigns and improving user engagement strategies.
- Operating and expanding our business and understanding user preferences.
We engage in these activities based on our legitimate interests, contractual obligations, and/or compliance with legal requirements.
Marketing Communication
With your consent where required or where permitted under legitimate interest, we may send you newsletters, service updates, and promotional content by email, SMS, or through the Platform. You may opt out at any time by clicking the "Unsubscribe" link or contacting us.
Legal bases for processing of personal data
We will only process Personal Data when a valid legal basis exists under GDPR or similar laws:
- Consent — for marketing, processing special category data (e.g., health information), or using non-essential cookies.
- Contract — to provide services, process applications, or take steps before entering a contract with you.
- Legal obligation — including compliance with AML/KYC regulations and mandatory record-keeping.
- Legitimate interests — for fraud prevention, analytics, service improvement, or limited marketing activities.
- We ensure that our legitimate interests do not override your fundamental rights.
Cookies and other technologies
We use cookies, pixels, and similar tools for analytics, functionality, and advertising. Essential cookies are necessary for the Platform’s performance; others require your consent. See our Cookie Policy for details.
- Withdraw your consent at any time by adjusting browser settings or using our cookie banner.
- Request information about Personal Data processed about you.
- Request correction, deletion, or restriction of your Personal Data.
- Request data portability in a structured and machine-readable format.
Transfer of personal data
We may share Personal Data only as necessary to operate the Platform, including:
- Within our group entities, including iAssist India and Golden Sunrise Communications, for support, marketing, and compliance. Transfers for direct marketing require your prior consent.
- Appropriate third parties, including:
1) Service providers such as payment processors (e.g., Stripe), analytics tools (e.g., Google Analytics), and IT hosting providers.
2) Licensed insurance distributors (e.g., Asisa, DKV) for application processing.
3) Professional advisors (auditors, lawyers) bound by confidentiality obligations.
4) Business partners for collaborations or lead generation relationships.
- Analytics and search engine providers that support Platform optimization.
We may disclose your Personal Data:
- In mergers, acquisitions, or sale of assets involving our companies.
- If required to comply with laws, enforce terms, or protect legal rights.
- For fraud prevention, cybersecurity, and platform integrity.
Retention period
We retain Personal Data only as long as necessary and in line with applicable legal obligations:
- For active service use — until your relationship ends, plus 3 years for potential audits or disputes.
- For legal compliance — 6–10 years for financial and regulatory records.
- Anonymized data may be stored indefinitely.
How do we protect your personal data?
We implement industry-standard security measures (e.g., encryption, access controls, monitoring) to safeguard your data. While we strive for maximum protection, no system is completely secure.
Third party advertising
We may partner with advertising providers (e.g., Google) to display relevant ads. These services may track cross-platform activity. You may opt out via browser settings or ad preference tools.
Cross-border transfer
Your Personal Data may be transferred to Singapore, India, the EU, or other countries where we operate. Safeguards such as Standard Contractual Clauses (SCCs) are used where required by law. By using the Platform, you consent to these transfers.
Updates to this privacy policy
The “Effective Date” indicates when this policy was last revised. Continued use of the Platform after updates constitutes acceptance. For material changes, we provide notice at least 14 days in advance.
Contact
iAssist Innovations Labs Pte Ltd, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987 is the controller responsible for your Personal Data.
Email: info@CampusHealth.in
Website: https://campushealth.in
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